Compliance Investigations-When Culture is the Issue

By Susan Walberg, JD MPA CHC

As a compliance professional, conduct- ing investigations is an essential part of the job. We are tasked with pre- venting and detecting wrongdoing, whether it’s violations of laws, regulations, or internal policies and procedures. Sometimes, however, we come to the end of our investigation and that there was no actual “violation” committed, but there is a discernable culture problem in the organization.
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